My Account

Kindly check your mobile phone for activation code. If you did not receive it, kindly login to your account, go top my account, you will be able to see an option for resending the code to your mobile phone again.

Kindly visit our web page

  • Click login
  • You will be able to see the Forgot your password section
  • Click on it
  • Enter your registered phone number
  • Click send
  • We shall send you a 5 digit code which you will use to reset the new password

Login to your account and go to your Profile

Click on Update Profile

Click on Change Password and complete the fields

You did it!

  • You lost your GSB Uganda password? Don’t worry, follow these simple steps and recover it!

    Click on Login button & click on Forgot your password?

    Enter your phone number & click on Send

    Enter the 5 digit code that was sent to your mobile phone and reset your password

    Click here for more frequently asked questions. 

If your transaction has been successfully processed, please send us a screenshot of the confirmation message received from your Mobile Money operator with the transaction ID. [email protected]

  • You can find your User ID by clicking on the yellow button at the top right of your screen.
  • At the top of your profile, on the blue strip, you will find your User ID next to your name.